Privacy Policy

1. Introduction

Melbourne Jewish Mental Health Professionals (MJMHP) ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or submitting information to us, you agree to the collection and use of information as described in this policy.

2. What information we collect

We may collect personal information including:

• Your name, email address, phone number and professional details (when you contact us, apply for membership, or register for an event).
• Clinician directory profile information, such as your qualifications, areas of practice, languages spoken, and contact preferences (if you are a member who opts in to the directory).
• Organisation details submitted via our Community Organisations form.
• Technical data such as your IP address, browser type and pages visited, collected automatically by our website analytics.

We only collect personal information that is reasonably necessary for our functions and activities as a professional association.

3. How we collect information

We collect personal information:

• Directly from you when you complete a form on our website (contact, membership, or organisation listing forms).
• When you communicate with us by email or other means.
• Automatically when you browse our website, through cookies and analytics tools.

Where practicable, we will allow you to interact with us anonymously or using a pseudonym, unless identification is required by law or is necessary to provide a requested service.

4. How we use your information

We use personal information to:

• Respond to your enquiries and provide information about MJMHP services and events.
• Process and manage membership applications and renewals.
• Maintain the MJMHP clinician directory (for members who opt in).
• List community organisations in our directory at their request.
• Send members and subscribers communications about events, resources and MJMHP news.
• Improve our website and understand how visitors use it.
• Comply with our legal obligations.

We will not use your personal information for a purpose other than the primary purpose of collection without your consent, except as permitted by the APPs.

5. Disclosure of personal information

We do not sell, rent or trade personal information. We may disclose personal information to:

• Our service providers who assist us to operate our website and manage member records (under confidentiality obligations).
• Clinician directory users — but only the profile information a member has chosen to make publicly visible.
• Government agencies or other authorities where required by law.

Where we disclose personal information to third parties based overseas, we will take reasonable steps to ensure those parties handle information in a manner consistent with the APPs (APP 8).

6. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes physical and electronic security measures. If information is no longer needed and we are not required by law to retain it, we will take reasonable steps to destroy or de-identify it.

7. Access and correction

Under the APPs you have the right to request access to personal information we hold about you, and to ask us to correct information that is inaccurate, out of date, incomplete or misleading. To make a request, please contact us using the details below. We will respond within a reasonable time and in accordance with the Privacy Act 1988.

We may charge a reasonable fee for providing access, but will not charge for making a correction request.

8. Privacy complaints

If you believe we have handled your personal information in a way that does not comply with the APPs, you may lodge a complaint with us by contacting us below. We will acknowledge your complaint promptly and investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Cookies and analytics

Our website uses cookies and similar technologies to improve your experience and understand how the site is used. You can configure your browser to refuse cookies, but doing so may limit some website functionality.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date it was last updated.

11. Contact us

For privacy enquiries, access and correction requests, or complaints, please contact MJMHP via the Contact page.